Returns and Exchanges
You can return or exchange your order up to 14 days after receiving your order.
Undamaged products in the factory package can only be returned stating our RMA number. You can request the RMA number with our RMA request form. The number must be mentioned on the outside of the package. With a return we will refund the purchase price, including shipping costs (if you return the complete order). You pay the costs for return to our warehouse in the Netherlands. The return of products ordered especially for you isn't possible.
For questions regarding the bought products, you can send an email to email@example.com. Please mention your order number or the date of purchase.
Other delivery conditions
Delivery to individuals is subject to the conditions set forth at Thuiswinkel.org. Delivery to companies are governed by the FHI Gerneral Conditions of Delivery 2010. On request we will send you a copy.
Through our many years of experience in the field of electronics we have built a reliable network of partners. Together with these partners we can offer assistance on various areas of your project. Feel free to contact us for a non-commital conversation.
Our suppliers are often prepared to customize products when production quantities are needed. Do you require a product change, call us without any obligation.