Cookies

To make the Antratek Electronics website even better for you, we always use functional and analytical cookies (and similar techniques). We also want to place cookies to make your visit to Antratek Electronics easier and more personal.
Read our privacy policy for more information.

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Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Order information

Ordering

It is possible to order quickly through our website. With our products you’ll see an order button to place the product in your cart. In your cart, you immediately have an overview of the delivery time and shipping costs. If you proceed to the checkout then you can fill out your details in the next screen and choose a payment method. Payments are made via our secure payment service provider Mollie.

Especially for businesses we offer the following possibilities:

  • VAT number entry for VAT free deliveries
  • Extra e-mail address for invoices
  • Option to enter your own reference (project number, procurement reference, etc.)
  • Delivery on account linked to your account

Of course you can still send us a procurement order via e-mail. We will process this asap.

VAT free delivery

Companies and institutions outside of the Netherlands can mention their VAT number with their order. No VAT will be added if the VAT number is mentioned and validated at ordering. With every order on our website a VAT check will be made. Please make sure the VAT number is correct and approved. You can check your VAT number by yourself on the EC website.

Payment methods

You can pay with iDEAL, Mastercard, Visa, PayPal, Klarna, Maestro, Mister Cash, Sofort Banking, Giropay or via Wire Transfer in cooperation with the reliable and secure Payment Service Provider Mollie.

Companies and institutions in the Netherlands, Belgium, Germany, Austria or Switzerland can order on account with a payment term of max 30 days. For this purpose your company or institution must have a landline phone number. For delivery on account we charge € 10,- excl. VAT administration costs. With an order over € 250,- excl. VAT these costs won’t be charged.

Mollie

Shipping/delivery

Antratek lets you choose between different carriers. You can find the available carriers and rates during checkout. Delivery to a post office box is not possible. When ordering from € 100.00 (€ 121.00 incl. VAT) no shipping costs will be charged for shipments to the Netherlands, Germany or Belgium.

Partial delivery service (backorders)

If one or more products of your order aren’t in stock we offer a partial delivery service. After placing your order you can contact us by phone or via e-mail to request the partial delivery. Please make sure you have your order number at hand.

Shipping and delivery

Delivery time

The current delivery time is displayed on the product page and in the shopping cart.

When you choose the payment method bank transfer the delivery time starts when we have received the payment. When you have placed the order the delivery time can also be found in you order confirmation we have send by e-mail.

When you order before 17:00 pm (cet) on a working day, your order will be processed the same day.

Collection

It is not possible to collect orders from our location. All orders are shipped via a carrier.

Order progress

See below how your order is processed, depending on the selected payment method.

Direct payment

  1. You place an order.
  2. You receive a payment confirmation by e-mail.
  3. You receive the invoice.
  4. You receive an order confirmation with the delivery time.
  5. After shipment, you receive an e-mail with Track & Trace.
  6. Your package is delivered.

Payment in advance by bank transfer

  1. You place an order.
  2. You receive an order confirmation.
  3. You receive a pro forma invoice with payment instructions. The delivery time starts after receipt of your payment.
  4. After receipt of your payment, you receive a payment confirmation and the final invoice by e-mail within two to three business days.
  5. After shipment, you receive an e-mail with Track & Trace.
  6. Your package is delivered.

Payment on account (business)

  1. You place an order.
  2. You receive an order confirmation with the delivery time.
  3. After shipment, you receive an e-mail with Track & Trace.
  4. You receive the invoice.
  5. Your package is delivered.
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This item is a part of the approved quote. Removing it will remove all quote items from the cart.
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